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Having said that, these methods are Along with ClickBank's customer service Section, not a replacement for it. Shoppers can constantly Make contact with us straight for refund requests or tech challenges.
Support ticket units are excellent for your clients, Particularly millennials who prefer not to acquire stuck on maintain looking forward to a consumer support agent to answer.
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Current on October 18, 2019 To open a new support ticket, just log in towards your dashboard at and click the intercom icon in the lessen appropriate corner. This is on the market from any web site about the dashboard.
I have been attempting To do that all early morning, looks as if this issue is rather old. Here's my trouble:
Now Allow’s Consider some support ticket variety ideal techniques to spice up form conversions and buyer gratification.
Tech support tickets are for any purchaser situation the place The client is acquiring problems using the item. This can include things like customers possessing challenges logging in to the membership website, consumers acquiring issues downloading or opening the solution, or consumers who may have not been given an item.
osTicket people and builders can provide you aid by using our Group Discussion board. Search within the Discussion board for answers in your issues and troubleshooting help.
Just about every customer support specialist understands that selecting the right words issues. That’s why here at Help Scout, we method shopper interactions as discussions — not support tickets.
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